Frequently Asked Questions
Find answers to all your Eloree Jewellery questions
Jewellery Care
Jewellery Care Guide
Keep your Eloree pieces beautiful for years to come
14K Solid Gold resists tarnishing and fading, so its shine stays vibrant no matter where you take it. We also offer 14k white gold, rhodium-plated for a bright and enduring shine.
Care Tips
Daily Care
The beauty of 14k solid gold lies in its low maintenance. Wipe with a soft, damp cloth for everyday care.
Deep Cleaning
For an optional deep clean, use mild dish soap and lukewarm water.
Safe Storage
Store in a cool, dry place when not in use to prevent scratches.
The Sparkle of Forever. We use lab-grown diamonds as a more ethical and sustainable option. These diamonds cost less than mined diamonds while offering the potential for higher quality and customization. Lab-grown diamonds are chemically, physically, and optically identical to natural diamonds, ensuring exceptional brilliance and value.
Care Tips
Daily Care
Diamonds are naturally low-maintenance, but a little care goes a long way. Wipe with a soft cloth to remove dust and maintain brilliance.
Deep Cleaning
For an optional deep clean, use mild dish soap and lukewarm water.
Safe Storage
Store in a cool and dry place. Keep diamonds separate in a jewelry box or pouch to prevent potential scratches.
This lightweight metal combines 92.5% pure silver with other strengthening elements, making it a durable choice for your everyday wear.
Care Tips
Understanding Tarnishing
Tarnishing is completely natural. Love your silver: The more you wear it, the less it tarnishes.
Cleaning
Grab a silver polishing cloth. A few swipes, and your silver dazzles again.
Safe Storage
Store your silver in a cool, dark, airtight packet when not wearing it.
The perfect blend without breaking the bank. A thick layer of 14k gold bonded to a jeweller's brass core, making it more durable than gold plating and perfect for everyday wear. Available in classic yellow and rose gold.
Care Tips
Daily Care
Wipe with a soft, dry cloth to remove dust and maintain shine.
Deep Cleaning
For an optional soak & shine, deep clean with warm water and mild soap, then dry thoroughly.
Safe Storage
Keep pieces cool, dry, and out of direct sunlight to prevent tarnishing and fading.
A layer of real 14k or 18k gold dipped/coated over high-quality sterling silver or eco-friendly brass. It's a beautiful and affordable option, perfect for everyday wear. For a touch of blush, our rose gold uses a real gold and copper alloy.
Care Tips
Daily Care
Wipe regularly with a soft, dry cloth to remove dust and fingerprints.
Safe Storage
Keep pieces cool, dry, and out of direct sunlight to prevent tarnishing and fading.
Surgical steel is scratch-resistant, tarnish-free, and hypoallergenic. This makes it perfect for everyday wear, active lifestyles, and even body piercings, all while being gentle on sensitive skin.
Care Tips
Daily Care
Wipe regularly with a soft, dry cloth to remove dust and fingerprints.
Deep Cleaning
For occasional deep cleaning after sweating or harsh environments (chlorine pools), soak in warm, soapy water, rinse, and dry thoroughly with a soft cloth.
Extra Sparkle
Occasionally soak your jewellery in warm water with a touch of dish soap. Rinse and dry thoroughly.
Care Questions?
Need specific care advice for your Eloree pieces?
We're here to help you keep your jewellery looking its best.